Guests Check Flights and Print Boarding Passes From Your Lobby

Hotel guest uses digital signage to check flightsThe Satellite Center now offers complete interactive lobby signage packages that your guests will use, remember, and want to use again during their next hotel stay. 

This photo shows one of the hottest trends in digital signage content for the hospitality industry, convention centers and related businesses. The technology shown is at a Holiday Inn Express in Cleveland.

Located one mile from the Cleveland Hopkins International Airport, the 67-room property installed interactive digital that offers the following features: 

“Almost none of the hotels in our market offer these unique services,” said David Brown, general manager of the property. “We saw it would be a differentiator for us that would attract more business, since 85 percent of our guests are traveling by plane. In Chicago, I saw how much guests appreciate flight information displayed on attractive digital signage monitors in the hotel lobby, and how many printed their boarding passes. We were confident this service would increase our already high customer satisfaction rating among properties.”

The Holiday Inn Express Hotel provides wired and wireless Internet, wireless printing capabilities to cater the business traveler, microwaves and refrigerators in every room and now lists this new technology as added amenities on its web page (Check Flight Status and Print your Boarding Pass). Staff members also promote the services when making reservations by phone. “The vast majority of our guests are business travelers,” said Brown. “It makes a big difference to them to know about flight delays or changes while they are still at the hotel. They can relax in our lobby, be productive and have another cup of coffee before they take our van to the airport.”

This is just one application of many for digital signage.  The Satellite Center can help you determine the most cost-effective solution for your business, and we handle the installation and maintenance so you remain worry-free.  Contact us for a free custome quote.

 

 

 

 

 

 

 

 

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